To improve its stability and performance, La BOX is regularly and automatically updated. No action is required from you.
During the process, the blue Upgrade light turns on.
What should I do during the update?
- No action is required from you. Do not unplug La BOX.
- During the procedure, which lasts about 10 minutes, you will momentarily lose your Internet connection and unlimited telephone service (VoIP).
- When the Upgrade light is off, the procedure is over. You can now use your Internet and VoIP services.
Note: La BOX will automatically restart after the process is finished.
Wi-FI connection lost after an upgrade:
The upgrading procedure may cause the deactivation of the wireless network. If the wireless light is off, we recommend reading the article Enabling and Disabling the Wi-Fi.