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Changing the Wi-Fi Channel

Why Change the Wireless Channel? 

Your BOX Wi-Fi network may be disrupted by too many Wi-Fi transmitters or receivers around your home. In a highly connected building, this saturation can rapidly disrupt your Wi-Fi connection. This issue can be solved by changing the Wi-Fi channel.


How to change the Wi-Fi channel?

To change the Wi-Fi channel, access your account through La BOX configuration interface. 

Note: Your request will be taken into account within 2 to 15 minutes.


How to choose a channel?

Monaco Telecom recommends choosing the Auto (default) channel for optimal performance. However, choose another channel (1, 6, or 11) if you encounter difficulties.


  • Go to your account.
  • Click on the Internet tab.
  • Click on "Mes produits et services".
  • Go down to the "Matériel associé" section.
  • Click on the Tools button under "Type de matériel".
  • Click on the Change button next to your Wi-Fi channel.
  • Choose a channel, then validate your selection by clicking on the green check mark.


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Changing the Wi-Fi Channel

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