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Creating an Email Address

Your Internet plan gives you the possibility of creating up to ten monaco.mc email addresses.

To create an email address, connect to your account. 



Then go to "Gérer les services internet" in the Internet tab.


ajouter boite mail

Click on "J’ajoute une boîte e-mail", then fill in the fields.



How to select an email address and a password

You can choose the name of your email address. If it is already used by someone else, select another one.

ExampleThis email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.

Your password must contain 8 characters with at least one capital letter, one lower case letter, a digit and a special character. Passwords should preferably not contain personal details (birth date, name, home town, etc.).

To avoid receiving unsolicited messages (spams) or being hacked, we also recommend that you do not communicate your email address on forums or advertising sites.


How to use a new email address
You have two options: using the online WebMail service, or setting up an email application (Outlook, Thunderbird, etc.) on your computer. You can also set up your mail box on your mobile telephone.


I just created my email address, but I cannot access it from Webmail or my messaging application.

When trying to connect through Webmail or adding the address in your messaging application, you received an error message.

Example for Webmail: " ... dropped by IMAP server ... "

To resolve the issue, send yourself an email to your new address, then retest your messaging application.


> Go to your account.
> Click on the Internet tab.
> Click on "Gérer les services Internet".
> Click on "J’ajoute une boîte mail".
> Enter your information and confirm.


To change the configuration of an email address, refer to the following articles:

> Changing your Password
> Enabling Forwarding to Another Email Address
> Deleting an Email Address


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Creating an Email Address

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