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Lost or Stolen Mobile Telephone

We recommend that you quickly contact Monaco Telecom or log into your customer account to lock your telephone line. You will then be able to go to our store to receive a new SIM card (you may also receive it at home).

 

Locking your line via your account:

Log into your customer account at www.monaco-telecom.mc.

Click on  Mobile perdu/volé ? (Lost/stolen mobile telephone).

volperdu

In the next window, select Désactivé (Disabled), then Valider (OK).

desactiversim


Number to contact in the event of theft or loss
+377 99 66 33 00

 

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Lost or Stolen Mobile Telephone

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