- MANAGE YOUR EMAIL ACCOUNTS
To add a mailbox, go to your myMT customer area
In the internet block, click on “More info”
Click on “New mailbox”
Enter the information regarding this new mailbox
To manage your mailbox password, go to your myMT customer area
In the internet block, click on "More info"
Click on the “Manage” icon of the mailbox of your choice
You can then set your new password
Pour créer ou gérer un renvoi automatique rendez-vous sur votre espace client myMT
Dans le bloc internet cliquer sur « Plus d’infos »
Cliquer sur l’icône « Gérer » de la boite mail de votre choix
Vous pouvez alors ajouter ou supprimer un renvoi automatique de mail
Dans le bloc internet cliquer sur « Plus d’infos »
Cliquer sur l’icône « Gérer » de la boite mail de votre choix
Vous pouvez alors ajouter ou supprimer un renvoi automatique de mail
To create or manage an alias, go to your myMT customer area
In the internet block, click on "More info"
Click on the manage icon of the mailbox of your choice
You can then add or remove your aliases (2 maximum).
To activate your Drive, go to your myMT customer area
In the internet block, click on “More info”
Click “Activate” in the Drive tab
From the drop-down menu, select the email address to which you want to assign the Drive.
- WEBMAIL
Webmail is an online platform that makes it easier to view and write your emails.
It allows you to avoid installing email software on your computer.
One of the main advantages of Webmail is that it gives you the possibility to access your messages from anywhere in the world, provided you have an Internet connection and a browser.
- SET UP A MESSAGING SOFTWARE
To retrieve messages, your email software uses either the POP protocol or the IMAP protocol to connect to your mailbox.
For all the settings of your Mail clients, Monaco Telecom recommends using the IMAP protocol with SSL/TLS Secured on port 993 for receiving your emails and the Secured smtp protocol by password in TLS/SSL port 587 for sending your emails.
General Settings: IMAP
For the general public.
XXX@monaco.mc
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 143 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 587 |
For the Professional.
XXX@yourdomainname.xx
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imappro.monaco.mc | SSL/TLS | 143 |
| Outgoing | IMAP | smtppro.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imappro.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | smtppro.monaco.mc | SSL/TLS | 587 |
General Settings: POP
For the general public.
XXX@monaco.mc
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | SSL/TLS | 110 |
| Outgoing | POP | smtp.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | SSL/TLS | 995 |
| Outgoing | POP | smtp.monaco.mc | SSL/TLS | 587 |
For Professionals.
XXX@yourdomainname.xx
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | poppro.monaco.mc | SSL/TLS | 110 |
| Outgoing | POP | smtppro.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | poppro.monaco.mc | SSL/TLS | 995 |
| Outgoing | POP | smtppro.monaco.mc | SSL/TLS | 587 |
The IMAP protocol :
How does the IMAP protocol work?
It synchronizes all your email software with the same emails on the server.
You have all your messages from any device.
Notice : Unlike POP, the IMAP protocol synchronizes all the email software connected to your mailbox. You therefore have the same messages on all your email software.
When to use IMAP protocol ?
You access your messages from multiple devices.
How to configure IMAP protocol ?
Just enter the following parameters when prompted by the mail client
- IMAP server: mail.monaco.mc
- Port: 143
- Username: xxx@monaco.mc or xxx@libello.com (old address)
- Password: Your password
The POP protocol :
How does POP protocol work?
It copies new messages from the mail server to the computer's hard drive and automatically deletes them on the server.
Notice : You can set from your email software the number of days before your emails are deleted from the server after the mail check carried out by your email software.
When to use the POP protocol ?
You access your messages from a single computer or smartphone.
Notice : POP is not recommended if you want to access your messages from multiple devices. Indeed, messages retrieved on computer A will no longer be present on the server and will therefore not have been downloaded to computer B.
How to configure POP protocol ?
Simply enter the following parameters when prompted by the mail client:
- POP Server: pop.monaco.mc
- Port: 110
- Username: xxx@monaco.mc or xxx@libello.com (old address)
- Password: Your password
The POP server (for Post Office Protocol, a one-way communication protocol) stores the emails you receive. When you check your messages with an email program like Mail, Outlook, or Thunderbird, it transfers them to your computer.
IMAP is an abbreviation for "Internet Message Access Protocol". IMAP gives you the ability to manage your emails directly on the server, meaning that any changes you make will be reported to the server.
| Server Type | Configuration | Server Name | Security type | Port |
|---|---|---|---|---|
| Incoming | IMAP-S | mails.monaco.mc | SSL/TLS | *993 |
| Outgoing | SMTP-S | smtps.monaco.mc | SSL + Authentification | *587 |
| Incoming | POP-S | mails.monaco.mc | SSL / TLS | *995 |
*Enter the port if not detected automatically
Mail PRO Configuration : xxx@domainname.xx
| Server Type | Configuration | Server Name | Security type | Port |
|---|---|---|---|---|
| Incoming | IMAP-S | mails.monaco.mc | SSL/TLS | *993 |
| Outgoing | SMTP-S | prosmtps.monaco.mc | SSL + Authentification | *587 |
*Enter the port if not detected automatically
If your email client does not allow authentication, here is the available insecure configuration:
| Server Type | Configuration | Nom du serveur | Security type | Port |
|---|---|---|---|---|
| Incoming | POP | mails.monaco.mc | Password | 110 |
| Incoming | IMAP | mails.monaco.mc | Password | 143 |
| Outgoing | POP / IMAP | prosmtps.monaco.mc | Password | 25 |
If your email client does not allow authentication, here is the available insecure configuration:
| Type de serveur | Configuration | Nom du serveur | Security type | Port |
|---|---|---|---|---|
| Incoming | POP | mails.monaco.mc | Password | 110 |
| Incoming | IMAP | mails.monaco.mc | Password | 143 |
| Outgoing | POP / IMAP | smtp.monaco.mc | Password | 25 |
To retrieve messages, your email software uses either the POP protocol or the IMAP protocol to connect to your mailbox.
For all the settings of your Mail clients, Monaco Telecom recommends using the IMAP protocol with SSL/TLS Secured on port 993 for receiving your emails and the Secured smtp protocol by password in TLS/SSL port 587 for sending your emails.
General settings : IMAP
For the general public.
XXX@monaco.mc
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 143 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 587 |
For the Professional.
XXX@yourdomainname.xx
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imappro.monaco.mc | SSL/TLS | 143 |
| Outgoing | IMAP | smtppro.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imappro.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | smtppro.monaco.mc | SSL/TLS | 587 |
General settings : POP
For the general public.
XXX@monaco.mc
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | SSL/TLS | 110 |
| Outgoing | POP | smtp.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | SSL/TLS | 995 |
| Outgoing | POP | smtp.monaco.mc | SSL/TLS | 587 |
For Professionals.
XXX@yourdomainname.xx
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | poppro.monaco.mc | SSL/TLS | 110 |
| Outgoing | POP | smtppro.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | poppro.monaco.mc | SSL/TLS | 995 |
| Outgoing | POP | smtppro.monaco.mc | SSL/TLS | 587 |
The IMAP protocol :
How does the IMAP protocol work?
It synchronizes all your email software with the same emails on the server.
You have all your messages from any device.
Notice : Unlike POP, the IMAP protocol synchronizes all the email software connected to your mailbox. You therefore have the same messages on all your email software.
When to use IMAP protocol?
You access your messages from multiple devices.
How to configure IMAP protocol?
Just enter the following parameters when prompted by the mail client
- IMAP server: mail.monaco.mc
- Port: 143
- Username: xxx@monaco.mc or xxx@libello.com (old address)
- Password: Your password
The POP protocol :
How does POP protocol work?
It copies new messages from the mail server to the computer's hard drive and automatically deletes them on the server.
Notice : You can set from your email software the number of days before your emails are deleted from the server after the mail check carried out by your email software.
When to use the POP protocol?
You access your messages from a single computer or smartphone.
Notice : POP is not recommended if you want to access your messages from multiple devices. Indeed, messages retrieved on computer A will no longer be present on the server and will therefore not have been downloaded to computer B.
How to configure POP protocol?
Simply enter the following parameters when prompted by the mail client:
- POP Server: pop.monaco.mc
- Port: 110
- Username: xxx@monaco.mc or xxx@libello.com (old address)
- Password: Your password
- SET UP YOUR EMAILS ON MOBILE
For all settings of your Mail clients, Monaco Telecom recommends :
IMAP protocol with SSL/TLS secured on port 993 for receiving your emails.
Password-secured SMTP protocol in TLS/SSL port 587 For sending your emails.
General Settings: IMAP
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | Password | 143 |
| Outgoing | IMAP | smtp.monaco.mc | Password | 25 |
Password and SSL/TLS security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 587 |
General settings : POP
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | Password | 110 |
| Outgoing | POP | smtp.monaco.mc | Password | 25 |
Password and SSL/TLS security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | SSL/TLS | 995 |
| Outgoing | POP | smtp.monaco.mc | SSL/TLS | 587 |
1. Enter the Settings menu of your iPhone.
2. Then tap on the Accounts and passwords section
3. Then select Add an account.
4. Select Others then Add Mail Account again and fill in the fields using the information below:
• Name: The name that will appear when sending an email
• Address: yourmail@monaco.mc
• Password: The password for your email address
• Description: The name that this email account will have on your iPhone
5. Press Next at the top right of your screen and wait for the Account Verification.
6. Then choose the type of reception server you want (POP or IMAP)
The use of the IMAP protocol is recommended for this type of configuration.
Reception Server :
• Hostname: mail.monaco.mc
• Username: yourmail@monaco.mc
• Password: your password
Serveur d'Envoi :
• Nom d'hôte : smtp.monaco.mc
• Entrez votre nom d'utilisateur et mot de passe.
7. Tap Save at the top right, this may take a few minutes while your email address is being configured.
You are now able to send and receive emails from an iOS device.
Wait for the Account Verification to complete
For all settings of your Mail clients, Monaco Telecom recommends:
IMAP protocol with SSL/TLS secured on port 993 for receiving your emails.
Password-secured SMTP protocol in TLS/SSL port 587 For sending your emails.
General Settings: IMAP
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | Password | 143 |
| Outgoing | IMAP | smtp.monaco.mc | Password | 25 |
Password and SSL/TLS security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 587 |
General Settings: POP
Password-only security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | Password | 110 |
| Outgoing | POP | smtp.monaco.mc | Password | 25 |
Password and SSL/TLS security:
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | pop.monaco.mc | SSL/TLS | 995 |
| Outgoing | POP | smtp.monaco.mc | SSL/TLS | 587 |
Example of Setting :
Monaco telecom email in secure IMAP.
(Samsung Galaxy S6 S7 S8)
From the Application or home screen select "Email"
• Enter your monaco telecom email 1
• Enter your password 2
• Select “Manual Config” 3
Choose the protocol you want to use, we will use IMAP for this example.
• Configure as in screenshots 1 and 2 with:
• Your Email address.
• Your Password.
(Please note that screen 2 is obtained by scrolling down to the bottom of the screen)
• Select “Connection”
Your Monaco Telecom email is now configured on your Android Smartphone.
Example of Configuration: Monaco telecom email in secure IMAP.
(Samsung Galaxy S6 S7 S8)
• From the Application or Home screen select "Email"
• Enter your monaco telecom Email 1
• Enter your password 2
• Select "Manual Config" 3
• Choose the protocol you want to use, we will use IMAP for this example.
• Configure as in screenshots 1 and 2 with:
• Your Email address.
• Your Password.
• (Please note that screen 2 is obtained by scrolling down to the bottom of the screen)
• Select "Connection"
- SETTING UP YOUR EMAILS ON YOUR COMPUTER
- Click on “File”
- Then “Add Account”
- Then "Manual configuration" or "additional server types”, then “Next”
- Select “POP or IMAP”, then click “Next”
- Enter the information associated with the mailbox and the account type (POP or IMAP), then click on “Next”
- The transmission and reception check is carried out and confirms correct operation.
- Open Outlook
Click on the Outlook menu and select “Preferences” or “Settings”
- Click on the “Accounts” icon
- Click on the "+" button and select "New account" or "Add account"
- Enter your email address such as xxxxx@monaco.mc and click on the “Continue” button.
- Choose the desired supplier:
- Take for example, an IMAP provider:
- Select “Advanced Settings”:
General Settings: IMAP
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 143 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 25 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | Imap.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | smtp.monaco.mc | SSL/TLS | 587 |
- Click on the “Login” button
- Your email account is now set up. Click on the “OK” button
- Cloud Mail
Connect to the URL: https://mail.cloud.monaco.mc/
Enter your email address and password
Configuration settings :
- Username = Email address
- Password = Mailbox password
- Mail server (Incoming and outgoing): mail.cloud.monaco.mc
- POP: Port 995 - SSL/TLS
- IMAP: Port 993 - SSL/TLS
- SMTP (authentication required): Port 587 - Start TLS
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | POP | mail.cloud.monaco.mc | SSL/TLS | 995 |
| Outgoing | POP | mail.cloud.monaco.mc | SSL/TLS | 587 |
| Server Type | Configuration | Server Name | Security type | Port |
| Incoming | IMAP | mail.cloud.monaco.mc | SSL/TLS | 993 |
| Outgoing | IMAP | mail.cloud.monaco.mc | SSL/TLS | 587 |
- Settings > Mail > Account > Add Account:
Select “Microsoft Exchange”
- Enter the email address then click on “Next”
- At the following message, click on “Log in”:
- Fill in the missing information and click “Next”
- Fill in the configuration information (Server, username, password) then click on “Next”:
- Select what you want to sync and then click “Save”
- Settings, then Accounts and Synchronization
- Add an account
- Select Exchange
- Enter the email address then click “next”
- Enter the password and click “next”
- Edit Server
- Your account is now configured, click on “OK”
- File > Add Account
Fill in the account information and click “Next”:
- The configuration is done automatically, click on “Finish”
- Then restart Outlook to use the messaging:
- Outlook menu > Settings
- Click on “Accounts”, then “+” and then “Add an account”
- Enter the email address and click on “Continue”
- Enter the email address in "Mail address" as well as in "User name".
- Enter the associated password then click on "Add an account"
- Allow redirect warning:
- The account is now configured:
Boutique Fontvieille
9 Rue du Gabian - 98000 Monaco
Monday to friday 9am-6pm
Saturday 9am-5.30pm
Boutique Monte-Carlo
27 Bd des Moulins - 98000 Monaco
Monday to friday 10am-1pm /2pm-7pm
Customer service
99 66 33 00
service.client@monaco-telecom.mc
7 d/7 8am-10pm
Tech Corner
Authorized Service Provider
9, rue du Gabian - 98000 Monaco
Monday to friday 10am-12am / 2pm-5pm
Boutique Fontvieille
9 Rue du Gabian - 98000 Monaco
Monday to friday 9am-6pm
Saturday 9am-5.30pm
Boutique Monte-Carlo
27 Bd des Moulins - 98000 Monaco
Monday to friday 10am-1pm /2pm-7pm
Customer service
99 66 33 00
service.client@monaco-telecom.mc
7 d/7 8am-10pm
Tech Corner
Authorized Service Provider
9, rue du Gabian - 98000 Monaco
Monday to friday 10am-12am / 2pm-5pm
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