In Monaco the T T,
plug socket

The copper switch-off project is an essential step in the Principality’s digitalization project, as requested by the Princely Government.

Many businesses are affected, and need to be aware of the urgent need to migrate to fiber-supported offers. Without action on their part, they will see their current offer cut off in 6 months’ time, which will inevitably have an impact on their respective businesses.

Monaco Telecom teams are ready to guide you through the transition to fibre. So, are you affected by the end of the copper network? Let us guide you to find out!

Select your current internet box

La Fibre Pro

UHD Pro

Box THD

I do not have
an Internet box
but I have a landline
or a switchboard

2. Your phone/fax or switchboard are:

Your landline offer is affected by the copper switch-off program. You must contact your private installer or a Monaco Telecom advisor.

Your internet fibre offer is not affected by the copper phase-out program.

You are a fiber customer.
You benefit from the latest technology. You are therefore not affected by the copper phase-out.
However, do not hesitate to spread the word to support the Principality’s digitalization project.
You are a fiber customer.
You benefit from the latest technology. You are therefore not affected by the copper phase-out.
However, do not hesitate to spread the word to support the Principality’s digitalization project.

2. Your phone/fax or switchboard are:

Your landline offer is affected by the copper switch-off program.
You must contact your private installer or a Monaco Telecom advisor.

Your internet UHD PROoffer is not affected by the copper phase-out program.

You are already a UHD customer and we thank you for your trust.
You are not directly affected by the copper switch-off program.
Nevertheless, did you know that you could benefit from all the advantages of fibre for a similar price to your current subscription?
You are already a UHD customer and we thank you for your trust.
You are not directly affected by the copper switch-off program.
Nevertheless, did you know that you could benefit from all the advantages of fibre for a similar price to your current subscription?

2. Your phone/fax or switchboard are:

You are already a LaBox THD customer and we thank you for your trust.
Your internet and landline offer are directly affected by the copper phase-out program.
You must contact your private installer or a Monaco Telecom advisor as soon as possible.
You are already a LaBox THD customer and we thank you for your trust.
Your internet and landline offer are directly affected by the copper phase-out program.
You must contact your private installer or a Monaco Telecom advisor as soon as possible.
You are already a LaBox THD customer and we thank you for your trust.
Your internet and landline offer are directly affected by the copper phase-out program.
You must contact your private installer or a Monaco Telecom advisor as soon as possible.
If you do not have an internet box and you have a landline or a switchboard, then you are affected by the copper phase-out.
You must contact your private installer or a Monaco Telecom advisor as soon as possible.

Select your current internet box

La Fibre

2. Your phone/fax or switchboard are:

Your landline offer is affected by the copper switch-off program.
You must contact your private installer or a Monaco Telecom advisor.

Your internet fibre offer is not affected by the copper phase-out program.

You are a fiber customer.
You benefit from the latest technology. You are therefore not affected by the copper phase-out.
However, do not hesitate to spread the word to support the Principality’s digitalization project.
You are a fiber customer.
You benefit from the latest technology. You are therefore not affected by the copper phase-out.
However, do not hesitate to spread the word to support the Principality’s digitalization project.

UHD PRO

2. Your phone/fax or switchboard are:

Your landline offer is affected by the copper switch-off program.
You must contact your private installer or a Monaco Telecom advisor.

Your internet UHD offer is not affected by the copper phase-out program.

You are already a UHD customer and we thank you for your trust.
You are not directly affected by the copper switch-off program.
Nevertheless, did you know that you could benefit from all the advantages of fibre for a similar price to your current subscription?
You are already a UHD customer and we thank you for your trust.
You are not directly affected by the copper switch-off program.
Nevertheless, did you know that you could benefit from all the advantages of fibre for a similar price to your current subscription?

Box THD

2. Your phone or fax are:

You are already a LaBox THD customer and we thank you for your trust.
Your internet and landline offer are directly affected by the copper phase-out program.
You must contact your private installer or a Monaco Telecom advisor as soon as possible.
You are already a LaBox THD customer and we thank you for your trust.
Your internet and landline offer are directly affected by the copper phase-out program.
You must contact your private installer or a Monaco Telecom advisor as soon as possible.
You are already a LaBox THD customer and we thank you for your trust.
Your internet and landline offer are directly affected by the copper phase-out program.
You must contact your private installer or a Monaco Telecom advisor as soon as possible.

I don't have
an Internet box,
but I do have a landline
telephone or
switchboard.

If you do not have an internet box and you have a landline or a switchboard, then you are affected by the copper phase-out. You must contact a Monaco Telecom advisor

F.A.Q

The copper network is the historical telecommunications network in Monaco. It has enabled Monegasques to access landlines and internet (ADSL, VDSL) via copper cables deployed throughout the Principality and which arrive at your home via an “inverted T” or RJ45 socket.

For some of you, this is where your telephone and internet box are still connected.

As part of network updating, the Princely Government and Monaco Telecom have announced their intention to gradually switch off the copper network by 2024.

This is a nationwide movement that stems from a digitalization effort that began several years ago. The copper network has indeed reached its limits and can no longer keep up with the growing demand in terms of user usage.

A fast internet connection has become essential and this is what fibre offers. The fibre network is not only the most powerful network, it is also the most robust and reliable. It is a lot less sensitive to bad weather and consumes three times less energy than the copper network.

My company is concerned if:

  • My equipment is connected to a wall socket
  • I have the THD Box
  • I have received a letter indicating that my current offer will end

If your company is concerned by the end of the copper network, you will need to migrate your services to a Fiber-based offer before the end of July. If this transition is not completed within the specified on time, your services will be disconnected. We encourage you to contact your private installer or one of our experts by phone at 99 66 68 86 (Monday – Friday from 8 am to 6 pm) as soon as possible.

A Fiber Pro offer costs less than an equivalent offer supported by the copper network. Fiber-supported offers provide more reliability, better performances, and significant energy savings.

Discover the offers

Boutique Fontvieille

9 Rue du Gabian - 98000 Monaco
Monday to friday 9h-18h
Saturday 9h-17h30

Boutique Monte-Carlo

27 Bd des Moulins - 98000 Monaco
Monday to friday 10h-13h /14h-19h

Customer service

99 66 68 86
contact-entreprises@monaco-telecom.mc

Boutique Fontvieille

9 Rue du Gabian - 98000 Monaco
Monday to friday 9h-18h
Saturday 9h-17h30

Boutique Monte-Carlo

27 Bd des Moulins - 98000 Monaco
Monday to friday 10h-13h /14h-19h

Customer service

0037799666886
contact-entreprises@monaco-telecom.mc

Join us

Join us

Service Clients Particuliers

99 66 33 00

7j/7 de 8h à 22h

Service Clients Professionnels

99 66 68 86

du lundi au vendredi de 8h à 19h
le samedi de 8h à 17h30

Boutique Fontvieille

9 Rue du Gabian

Espace Particuliers

du lundi au vendredi 9h-18h
le samedi 9h-17h30

Espace Professionnels

du lundi au vendredi 9h-18h

Boutique Monte-Carlo

27 Bd des Moulins

du lundi au vendredi 10h-13h /14h-19h

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