Monaco Care Mobile

Insurance for your mobile and tablet

Because the unexpected can happen at any time, Monaco Telecom can provide your employees with Monaco Care Mobile service. All new company handsets can benefit from this protection, by subscribing to this option up to 6 months after purchase.

A simple and effective solution:

assurance mobile

A range of services tailored to each device:

Phone Value

< 400€
9
99
/month
  • Breakage
  • Oxidation
  • Manufacturer warranty extension

Phone Value

from 401€ to 999€
14
99
/month
  • Breakage
  • Oxidation
  • Manufacturer warranty extension

Phone Value

from 401€ to 5000€
19
99
/month
  • Breakage
  • Oxidation
  • Manufacturer warranty extension
  • Theft
  • Fraudulent communications

Everything
 you want 
to know about Monaco Care Mobile

Subscription is done directly in-store with your business advisors. Simply visit the Business Space at your Monaco Telecom store:
9 rue du Gabian
Monday to Friday 9am-6pm

1. Report your claim online 24/7 at www.mobile.monacocare.mc.

2.Drop off your device in-store: If your device is damaged, after receiving the claim acceptance notification, you can visit a Monaco Telecom partner repair center directly or ship the package with the return label provided. If your device is irreparable or stolen, the replacement device will be delivered directly to the address of your choice.

3.Device Repair/Replacement: Your device will be repaired within a maximum of 5 days, and simple repairs are guaranteed within 24 hours.

4.Retrieve the Device: Once your device is repaired, you will be notified by SMS or email (according to your preferred channel) to pick it up at the repair center, or it will be delivered directly to the address of your choice.

Report a claim in 3 minutes

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Boutique Fontvieille

9 Rue du Gabian - 98000 Monaco
Monday to friday 9h-18h
Saturday 9h-17h30

Boutique Monte-Carlo

27 Bd des Moulins - 98000 Monaco
Monday to friday 10h-13h /14h-19h

Customer service

99 66 68 86
contact-entreprises@monaco-telecom.mc

Boutique Fontvieille

9 Rue du Gabian - 98000 Monaco
Monday to friday 9h-18h
Saturday 9h-17h30

Boutique Monte-Carlo

27 Bd des Moulins - 98000 Monaco
Monday to friday 10h-13h /14h-19h

Customer service

0037799666886
contact-entreprises@monaco-telecom.mc

Join us

Join us

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Service Clients Particuliers

99 66 33 00

7j/7 de 8h à 22h

Service Clients Professionnels

99 66 68 86

du lundi au vendredi de 8h à 19h
le samedi de 8h à 17h30

Boutique Fontvieille

9 Rue du Gabian

Espace Particuliers

du lundi au vendredi 9h-18h
le samedi 9h-17h30

Espace Professionnels

du lundi au vendredi 9h-18h

Boutique Monte-Carlo

27 Bd des Moulins

du lundi au vendredi 10h-13h /14h-19h

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